Care & Maintenance

Staron and Tempest is a durable and repairable product that will last for many years with simple care. Follow these instructions to preserve your Staron and Tempest solid surface products

  1. Everyday Care – General cleaning of your Staron and Tempest solid surfaces can be done by wiping the surface with a damp cloth or sponge, the dry with soft cloth or paper towels to prevent spotting; especially in areas with hard water.
  2. Basic Stains – Clean with an ammonia-based product such as household glass cleaner or commercially available non-abrasive spray-on cleaners for solid surface products. Wipe dry with a soft cloth or paper towels to prevent spotting.
  3. Stubborn Stains and Minor Scratches – There are over 70 colors available in Staron and Tempest products and each color can be supplied with a different type of finish by a Staron certified fabricator/installer.Dark colors in counter-top surfaces and particularly dark colors that have been finished to a gloss, like anything else, will potentially show signs of use, such as scratches and soap residue, more readily than light colored solid surface materials. Therefore, a gloss finish generally requires additional maintenance and care to retain its original luster. Different cleaning techniques are required to remove stubborn stains and minor scratches depending on the type of finish and color as detailed in the following instructions.
  4. Preventing Damage – Minor damage that may accidentally occur is most often repairable by a Staron certificated fabricator / installer or repair expert. However, be sure to follow these guidelines to prevent damage to your Staron and tempest surface:

HEAT: Staron and Tempest Solid Surfaces have excellent heat resistant properties compared to other counter-top materials. However, placing hot pans, as well as some heat-generating appliances such as electric grills or deep fryers, can damage the surface.
Always use a hot pad or trivet with rubber feet to protect Staron and Tempest.
Avoid subjecting Staron and tempest Solid Surfaces to extreme hot temperatures.

CHEMICALS: Avoid exposing Staron and Tempest Solid Surfaces to strong chemicals such as paint removers, acetone, and oven cleaners.
Surfaces exposed to these chemicals should be promptly flushed with water: contact may cause spots that may require extensive repairs.
Remove nail polish with a non-acetone-based nail polish remover and flush with water.

SCRATCHES: Never cut or chop directly on a Staron and tempest Solid Surfaces surface, always use a cutting/chopping board.

FRACTURES: Avoid standing on countertops or dropping heavy objects on the surface.

NOTE:
Gloss reduction, scratching and staining on solid surfaces incurred over time due to use is NOT a manufacturing defect but is considered normal wear and tear – The forgoing is NOT covered under the Staron Limited Warranty.
If your Staron and Tempest product is accidentally nicked or deeply scratched, please contact your retailer / dealer or Staron certified fabricator/installer for advise about the most effective method of repair — most repairs are relatively quick and simple when performed by an experienced professional (service charge may apply).

For more detailed information, please contact your Staron dealer.

Use of certain names is intended only to show a type of cleaning product.
This does not constitute an endorsement or support for that product.
Nor does the exclusion of any certain name product imply its insufficiency.

Note: Please contact your certified fabricator / installer if you are uncertain which type of finish is applied to your Staron solid surfaces.

DO NOT attempt to repair deep scratches, chips or burns, contact a certified Staron fabricator / installer.

MATTE FINISH is the standard finish delivered by your certified fabricator / installer. It is a low or no-sheen finish and is recommended in all high-us areas.

Scrub in a small circular motion with a wet sponge and an abrasive cleaner such as Soft Scrub. Darker Colors tend to require more attention than lighter colors.

SATIN FINISH has a slightly higher sheen than Matte and requires more attention depending on frequency of use and area of application.

Lightly scrub surface in a small circular motion with a wet sponge and an abrasive cleaner such as Soft Scrub over stain or scratch.
Darker Color – Darker Colors tend to require more attention than lighter colors. Scrubbing too aggressively may actually reduce the gloss level.

GLOSS FINISH is a higher and reflective sheen that requires additional care and maintenance. It is important to note that a Gloss Finish, especially on a dark color, will require more care than a Matte/Satin Finish or you need help with essays. Therefore, be sure not to apply the same method or process recommended for a Matte/Satin finish when caring for a Gloss finish. Repeat the procedure shown below – If stain persists, contact your certified fabricator/ installer for assistance.

DO NOT USE ABRASIVE CLEANERS AND PADS OF ANY TYPE ON A GLOSS FINISH; PLEASE CONTACT YOUR STARON RETAILER/DEALER FOR MORE INFORMATION.

Spray a non abrasive product such as Formula 409 over stain and wait for a couple of minutes. Then, scrub in a small circular motion with a wet sponge.
Darker Color – Darker colors tend to require more attention than lighter colors. Scrubbing too aggressively my actually reduce the gloss level. Do not use abrasive cleaners, pads or steel wool….

After completing the above procedure, rinse with clear water and wipe dry with a soft cloth or paper towels to prevent spotting. To enhance the visual color clarity and hide minor scuffs, apply Countertop Magic cleanser (available at any hardware store or supermarket) and wipe away excess with a soft cloth.